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Shipping&Handling


We provide UNITED Parcel Service(UPS,DHL ) right now.If you need other means of shipping method,feel freely to contact with us.

Receiving your fabrics at Home

Your order will be sent to your door by courier service UPS OR DHL. After we sent out the package, we will send you an email with the tracking number. With this tracking number you can track the progress at any time on www.ups.com or www.dhl.com . If you are not at home you can ask you family or friends to receive it for you,too.

Efficient Delivery (3-7 days by UPS OR DHL)

All of our items are carefully packaged by our shipping department clerks prior to cargo pick up by our shipping agent . (Please bear in mind that 3- 7 days is the normal delivery time according to previous shipping experience and we cannot be responsible for delay due to customs and/or duty regulations and procedures. International delivery time may vary, particularly during Christmas, Chinese New Year, Eastern and other holiday periods. Although TOP-ONE  cannot guarantee delivery time, we do our best to process orders as soon as we receive your payment. )

Make  Sure the Correct Shipping Address

When placing your order, please make sure you enter the correct shipping address, contact number and email address. We are not responsible for reshipment if you provided us with an incorrect address.

Track your order!

Once the order is shipped, a tracking number will be emailed to you by our customer service staff. Please follow the instructions on the email in order to track your package. With this tracking number, you can track the progress of your goods from the time your order leaves our warehouse to the time it arrives to your door!

Again the tracking website for UPS is www.ups.com

        The tracking website for DHL is : www.dhl.com

Would you have any additional shipping inquiries, please do not hesitate to contact us at  ellenfashion@vip.163.com


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